Birkbeck Primary School


 Improving School Communications with ParentMail, and an easier way for you to pay for school meals and activities!

Communicating with parents is an important part of what we do, making sure you get the correct information about activities, events and things that really matter is something we care about.

Traditionally we have used printed letters but delivery of these can be unreliable; they are also expensive, take time to produce and are not environmentally friendly.

Since 1st November 2016 we have been using ParentMail, a service used by over 6,000 schools, nurseries and children’s clubs to communicate to parents. ParentMail will be beneficial to you because:

  • Messages will get to you reliably and on time
  • We can send messages directly to mums, dads and other carers at the same time
  • Emergency or important information can be sent by text message
  • iPhone and Android Apps are available for parents on the go.


We are pleased to announce that our ParentMail system has been extended to introduce +Pay, a secure online payment service which allows you to pay for school meals, visits and much more quickly and easily on your smartphone, tablet or computer. We hope that you will find paying this way is much more convenient, flexible and secure.

You can top up your dinner money account electronically, using credit or debit cards as well as PayPal and PayPoint, check your child’s meals and receive automatic reminders when your balance is running low. We will inform you via ParentMail when you have activities or visits to contribute towards and you will be able to use the system to give your consent and pay electronically for these items.

+Pay is easy-to-use and offers you the flexibility to make online payments whenever and wherever you like, 24 hours a day, 7 days a week - safe in the knowledge that payments are secure, using the highest level of internet security and that funds will reach the school safely.


To use the latest version of ParentMail all you need to do is verify your account. You will be sent either an email or text message from ParentMail, when you receive this please just follow the instructions below:


Mobile Registration

Please click on the link from the text message and follow the verification process. You will be asked to enter some details, answer a security question to verify who you are and to set a password for your account.


Email Registration

Please click on the link from the email and follow the verification process. As above, you will be asked to enter some details, answer a security question to verify who you are and to set a password for your account.

If you have an Android or Apple smartphone, we would highly recommend you download the free ParentMail App so that you can make easy, online payments on the go. To do this, simply search for “ParentMail” in your App store.

Please be assured that ParentMail is registered with the Information Commissioner and guarantees that all information you provide will be kept private and will not be passed on to any other organisation.

The following information should answer any questions you may have, but if you would like any additional information or assistance, please use the help site: contact the school office.

ParentMail User Guide